Refund policy
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, no stains, no pet hair, no smoke, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shopfrankiejs@gmail.com. All returned items will receive a credit equal to the original purchase amount. NO REFUNDS
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards. All sale items are FINAL!